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Part 4
Listen to the audio and answer the questions.

Questions

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Questions 31-40

Complete the notes below.
Write ONE WORD ONLY for each answer.

Inclusive Design

Definition
– Designing products that can be accessed by a diverse range of people without the need for any 31 
– Not the same as universal design: that is design for everyone, including catering for people with 32 problems.

Examples of Inclusive Design
33 which are adjustable, avoiding back or neck problems
34 in public toilets which are easier to use

To assist the elderly:
– Designers avoid using 35 in interfaces
– People can make commands using a mouse, keyboard, or their 36 

Impact of Non-Inclusive Designs
Access:
– Loss of independence for disabled people.
Safety:
– Seatbelts are especially problematic for 37 women.
– PPE jackets are often unsuitable because of the size of women’s 38 
– PPE for female 39 officers dealing with emergencies is the worst.
Comfort in the Workplace:
– The 40 in offices is often too low for women.
Notes