Questions 1-10
Customer details
Name: Sophie Bird
Occupation: 1
Reason for travel today: 2
Journey information
Name of station returning to: 3
Type of ticket purchased: Standard 4 ticket
Cost of ticket: £5
When ticket was purchased: Yesterday
Where ticket was bought: 6
Satisfaction with journey
Most satisfied with: the wifi
Least satisfied with: the 7 this morning.
Satisfaction with station facilities
Most satisfied with
Least satisfied with: lack of seats, particularly on the 9
Neither satisfied nor dissatisfied
